The Covid-19 pandemic has had a profound impact on the digital landscape in the Commonwealth of Independent States (CIS) region and elsewhere around the world. The restrictions on social interaction, trade and travel that have been implemented to contain the spread of the virus have highlighted the value of connectivity for social wellbeing and economic activity. The pandemic has also emphasised the importance of universal access to fast, reliable internet and a range  of digital services for individuals and businesses alike.

The mobile industry in the CIS region has played a vital role in keeping citizens connected during the pandemic, such as by offering call and data tariff discounts, providing free access to entertainment and healthcare services, and donating to national Covid-19 relief funds. Though the situation remains challenging in many CIS markets, the mobile sector is taking measures to help society recover and to build more resilient economies. This includes providing remote workplace solutions, utilising digital channels and supporting children’s education through technology.