In 2022, our Content Matters Martech Trends Report revealed just how central marketing technology was to the discipline across industries and organization types. We found the very act of content creation was bound up in marketing technology: 89% of orgs in our survey integrated martech tools directly with their content management system (CMS). There was a hunger for great solutions and seamless tools integration.
Now, in 2023, our findings show that organizations have leaned even more fully into the trends that emerged in 2022, with big impacts on content investment and expectations.
Nowhere is that more evident than with artificial intelligence. We asked respondents how they’re currently using, and what they expect from, generative AI. What they shared revealed an industry that has already embraced this technology, while remaining thoughtful about its impacts both micro (e.g., workplace efficiency) and macro (e.g., ethics and morality).
Elsewhere, we see data-driven cultures dominating the landscape—organizations increasingly expect content to drive measurable business outcomes. Here, the platforms and tools they use to build their tech stacks really do count, especially when securing executive buy-in and budget. We found this is particularly evident with the analytics tools organizations are adopting to showcase the impact of content.
Finally, we also saw a surge of adoption in various categories—personalization, multivariate testing, digital asset management—making them near-ubiquitous.
As you’ll read, content has never mattered more—and the tools that comprise an organization’s marketing tech stack have never been more important.
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