Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.
A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:
* Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation

A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.

在与难相处的人打交道和在意料之外的复杂环境中穿行之间，办公室里典型的一天包括在如何与他人交往上做出无数的选择。为了长期成功，良好的工作关系必须精心发展和保持。
人类生存指南 介绍具体工作关系问题的真实场景，以及互动测验，以及如何解决每个问题的答案。本书向读者展示了如何：
*处理工作场所的道德困境*解决日常冲突*知道什么时候该说，什么时候不该说，什么时候该说*从无法战胜的对抗中优雅地撤退
一个快速，会话风格结合了几十个实用工具和例子，使一个迷人的，必不可少的书。