Accelerate your Salesforce implementation to provide benefits to your
business more rapidly while maintaining control and improving quality.

Salesforce
has become one of the most influential business tools in our modern
age. What started as the world's most comprehensive customer
relationship management (CRM) system available in the market place has
now morphed over the years into an ecosystem of tools and services that
enable you to run your entire business platform.

This book gives
you a method (a set of governance processes) that provides a complete
view of how to govern and manage any Salesforce implementation. It
breaks the architectural components of the Salesforce platform into
manageable sections, allowing you to navigate and understand how to
govern your Salesforce implementation in a consistent manner with an
approach that is structured, repeatable, and clearly defined. Salesforce
Platform Governance Method is divided into nine distinct phases which
have been chosen based on how the Salesforce platform is architected.
This is relevant today because every organization that implements
Salesforce will face the same issues around governance, integration,
development, and security and the majority of organizations will find,
through trial and error, a solution to govern these components. This
book will help Salesforce professionals and enterprise organizations as
well as small and mid-sized businesses (SMBs) navigate these topics and
ultimately have a successful and fully integrated, secure Salesforce

implementation.

加快您的Salesforce实施，以更快地为您的

业务提供效益，同时保持控制和提高质量。

销售队伍

已经成为我们现代社会中最有影响力的商业工具之一。

时代最具影响力的商业工具之一。作为世界上最全面的客户关系管理（CRM）系统，Salesforce已经成为市场上最重要的商业工具之一。

的客户关系管理（CRM）系统。

经过多年的发展，现在已经演变成一个工具和服务的生态系统，使你能够运行你的整个业务平台。

使你能够运行你的整个业务平台。

本书为您提供

本书为你提供了一种方法（一套治理流程），它提供了一个完整的

如何治理和管理任何Salesforce的实施。它

将Salesforce平台的架构组件分为

可管理的部分，使您能够浏览和了解如何

以一致的方式管理您的Salesforce实施，并采用一种

结构化、可重复和明确定义的方法。Salesforce

平台治理方法分为九个不同的阶段，这些阶段

根据Salesforce平台的架构方式来选择。

这在今天很有意义，因为每个实施

Salesforce都会面临同样的问题，包括治理、集成、开发和安全。

开发和安全问题，而且大多数组织都会发现。

通过试验和错误，找到一个解决方案来管理这些组件。本书

本书将帮助Salesforce专业人员和企业组织以及中小型企业(Salesforce)

本书将帮助Salesforce专业人员和企业组织以及中小型企业（SMBs）处理这些问题，并

最终拥有一个成功的、完全集成的、安全的Salesforce

的实施。