Rhetoric is a natural choice for UX work."

--Jakob Nielsen, Nielsen Norman Group, author of Designing Web Usability: The Practice of Simplicity

"I really like the definition of experience architecture. As Potts and Salvo write in their introduction, 'experience architecture requires that we understand ecosystems of activity, rather than simply considering single-task scenarios.'"

--Donald Norman, Nielsen Norman Group, author of The Design of Everyday Things

Rhetoric and Experience Architecture represents the evolving ideas of an emerging area of study. Experience architecture focuses on the research and practice of creating technologies, products, policies, and services that serve the needs of various participants. Experience architecture addresses issues of usability, interaction design, service design, user experience, information architecture, and content management for websites, mobile apps, software applications, and technology services.

Experience architecture also represents an emerging context for the practice of a variety of research and practical skills. These proficiencies are incorporated into commercial design and development work as user experience design, which has become an effective workplace moniker for this assemblage of practices. The study of language, and especially of persuasion, grounds experience architecture. Rhetoric sustains the technology-rich discussion of language and design that characterizes the contemporary exploration of the emerging practice of user experience design, and experience architecture enriches discussion of relevant research and methods. Experience architecture is a professional practice merging the newest technologies with ancient knowledge, hence the need for a volume in which rhetoric and experience architecture are in dialogue. Rhetoric and Experience Architecture includes chapters from twenty-five authors in three countries and eleven US states, representing eighteen universities, research institutions, and design firms.

修辞学是用户体验工作的一个自然选择"。

--Jakob Nielsen, Nielsen Norman Group, Designing Web Usability的作者。简化的实践

"我非常喜欢体验架构的定义。正如Potts和Salvo在他们的介绍中写道，"体验架构要求我们理解活动的生态系统，而不是简单地考虑单一的任务场景"。

--尼尔森-诺曼集团的唐纳德-诺曼，《日常事物的设计》的作者

修辞学和体验建筑学代表了一个新兴研究领域的发展思路。体验架构专注于创造技术、产品、政策和服务的研究和实践，以满足不同参与者的需求。体验架构涉及可用性、交互设计、服务设计、用户体验、信息架构以及网站、移动应用、软件应用和技术服务的内容管理等问题。

体验架构也代表了各种研究和实践技能的一个新兴背景。这些技能被纳入商业设计和开发工作中，成为用户体验设计，这已经成为这种实践组合的有效工作场所名称。对语言的研究，特别是对说服力的研究，为体验架构提供了基础。修辞学支撑着对语言和设计的丰富的技术讨论，这是当代对用户体验设计这一新兴实践的探索的特点，而体验架构则丰富了对相关研究和方法的讨论。体验架构是一种融合了最新技术和古老知识的专业实践，因此需要一本修辞学和体验架构进行对话的书。修辞学和体验架构》包括来自三个国家和美国十一个州的二十五位作者的章节，代表了十八个大学、研究机构和设计公司。