Artificial intelligence (AI) has gained considerable attention and excitement in recent years. Broadly defined as the effort to program computers to take on human-like cognitive processes, the recent prominence of AI is closely tied to the success of machine learning (ML), an approach to developing AI systems using real-world examples. The ML approach is applicable to a surprisingly wide variety of use cases; therefore, there is a proliferation of AIbased tools in every sector of the economy and of life.

The field of human resources (HR) is no exception.

Indeed, by one count there are over 250 different commercial AI-based HR tools available.1 These tools offer a lot of promise and excitement. Beyond their ability to process information quickly, these tools have the potential to improve HR processes, leading to better decisions and outcomes. Their variety reflects the creativity and innovation spurred by recent advancements in AI, as their creators seek to both tackle long-standing challenges in HR and expand capacities into new realms.