Opportunities and Challenges 

The single greatest factor that will drive organizational success through the decadewill be the ability to pair continuing technological advances with talent strategies.Every significant business initiative will have a digital underpinning.

Historically, the digital employee experience has been the responsibility of the ITorganization. Executive leaders now must closely oversee the talent implications oftechnology investments to ensure organizational success.

While once-complex technologies such as coding, analytics, web design andautomation are now accessible to non-lT workers, few organizations have aprogrammatic approach to ensure that more employees exploit these services,leading to competitive disadvantage.