"Foot-in-the-mouth" syndrome may sound like a joke, but the result can be disastrous in the workplace. "Managing Your Mouth" helps business people master the many aspects of one-to-one communication. The guide starts readers off with an in-depth personal assessment and then explains how they can: use verbal skills to move up the corporate ladder; say the right thing at the right time; judge personality and its influence on behaviour; and evaluate the role of non-verbal cues and meanings. The author's advice will help readers handle the most trying communication scenarios, including: controversy, bad news, networking, gossip, company secrets, proprietary information, meetings and interviews.

“口蹄疫”综合症听起来像是个笑话，但在工作场所其后果可能是灾难性的。“管住你的嘴”帮助商务人士掌握一对一沟通的许多方面。该指南以深入的个人评估开始读者，然后解释他们如何做到：使用口头技能提升公司的地位；在正确的时间说正确的话；判断人格及其对行为的影响；评估非语言线索和意义的作用。作者的建议将帮助读者处理最棘手的沟通场景，包括：争议、坏消息、人际关系、八卦、公司机密、专有信息、会议和采访。