Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence.Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types.

将情商付诸实践为21世纪的工作场所提供了一种新的沟通模式。本书从交流先驱卡尔·罗杰斯的思想开始，讲述了情商的起源和历史，为什么情商在不断变化的市场中至关重要，如何更有效地授权和谈判，以及如何改变自己成为一个更有效的参与者。情商（EQ）调查有助于你确定自己在执行智商中所处的位置。将情商运用到工作中会让你更好地了解21世纪领导力的新职业道德、其商业和个人利益、如何在企业环境中教授情商，以及如何建立具有正确混合和匹配个性类型的自我管理团队。