Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to: Express sympathy for the bereaved; Explain why a relationship isn't working; Offer condolences for those who are going through a divorce; Give a notice of termination from employment; and Reprimand an employee for poor performance. 500 Letters for Difficult Situations ensures that you know what to say and how to say it.

清楚而敏感地给出困难的消息绝非易事。然而，在正确的时间说正确的话是有办法的。《500封困难情况信》为你提供了有用的模板，当你需要委婉优雅地说些什么的时候。在里面，你会找到一些信件来指导你进行最具挑战性的交流，包括如何：表达对死者家属的同情；解释为什么一段关系不起作用；向正在经历离婚的人表示哀悼；发出终止雇佣的通知；并斥责员工表现不佳。在困难的情况下写500封信可以确保你知道该说什么以及如何说。