Organizational psychologist Aubrey C. Daniels explains in this guide, the key to managing effectively has always remained the same: "Create positive consequences for workers when they exhibit actions and behaviours you wish to increase, and undesirable consequences for the behaviours you wish to decrease." That's what "Bringing Out the Best in People" can help every manager to do. Revealing the scientifically proven staying power of positive reinforcement, Dr. Daniels shows executives at every level how to use his tested performance management system to: define reinforcers that work and tailor them to meet individual employees' needs; set fair performance measurement standards and implement and maintain them with minimal cost and effort; provide constant feedback and reinforcement - so employees always know exactly how to improve performance and when they've achieved it Simply by discovering what reinforces each person, Dr. Daniels makes clear that any organization can attain the kind of individual performance that adds up to great organizational performance. And he demonstrates how to build effective reinforcers into compensation and incentive packages, work rules, performance appraisals, and other in-place business mechanisms. Backed by performance management case studies at 3M, Xerox, Conagra, and other major firms, "Bringing Out the Best in People" gives managers more than the tools to permanently revitalize productivity. It shows them how to transform their employees' work into something they're ready, willing and eager to do.

组织心理学家奥布里C。Daniels在本指南中解释说，有效管理的关键始终不变：“当员工表现出你希望增加的行为时，为他们创造积极的后果，而你希望减少的行为则会产生不良后果。”这就是“发挥员工的优秀品质”可以帮助每一位管理者做到的。Daniels博士展示了经科学证明的积极强化的持久力，向各级管理人员展示了如何使用经测试的绩效管理系统：定义起作用的强化因素，并对其进行调整，以满足员工个人的需求；制定公平的绩效衡量标准，并以最低的成本和努力实施和维护这些标准；提供持续的反馈和强化——因此员工总是确切地知道如何提高绩效，当他们仅仅通过发现是什么强化了每个人而实现了这一点时，丹尼尔斯博士明确指出，任何组织都可以实现个人绩效，从而提高组织绩效。他还演示了如何在薪酬和激励方案、工作规则、绩效评估和其他现有业务机制中建立有效的强化机制。在3M、施乐、康尼格拉和其他大公司的绩效管理案例研究的支持下，“发挥人的潜能”给管理者带来的不仅仅是永久性地重振生产力的工具。它向他们展示了如何将员工的工作转化为他们准备好、愿意和渴望去做的事情。