Harness the power of communities, both inside and outside of your organization, to drive value and revenue, activate your employees' and customers' talents, and create a highly engaged, loyal customer base.

What if you discovered a blueprint that could grow your brand's reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?

Communities have been a popular topic since the rise of the Internet and social media, but few companies have consistently harnessed their power, driven tangible value, and effectively measured their return on investment (ROI) like:
• Salesforce.com has seen tremendous results with their community network of over 2 million members advocating for, supporting, and integrating Salesforce.com products
• Star Citizen used Kickstarter to raise over $150 million to build their new video game and a community of over 2 million players.

• Red Hat collaborated with their community to build industry-leading technology, which led to a $34 billion acquisition by IBM

利用组织内外社区的力量来推动价值和收入，激活员工和客户的才能，并创建一个高度敬业、忠诚的客户群。
如果你发现了一个蓝图，可以提高你的品牌声誉和忠诚度，显著减少客户服务问题，产生内容和技术，巩固你和客户之间强大而持久的关系，那会怎么样？
自互联网和社交媒体兴起以来，社区一直是一个热门话题，但很少有公司能够始终如一地利用自己的力量，驱动有形价值，并有效衡量自己的投资回报率（ROI），比如：
•Salesforce.com拥有超过200万成员的社区网络，倡导、支持和整合Salesforce.com产品，取得了巨大的成果
•Star Citizen利用Kickstarter筹集了超过1.5亿美元的资金，建立了一个拥有200多万玩家的新游戏和社区。
•Red Hat与他们的社区合作建立了业界领先的技术，这导致IBM以340亿美元收购