The reality is that an effective contemporary manager must possess a wide range of skills. While being accountable to an executive team and a customer base, a manager must be able to motivate subordinates and cross-functional work groups with diverse backgrounds, interpret complicated rules, foster process improvement, and meet sometimes-unclear organizational expectations. Furthermore, today’s manager often must use new technology to accomplish these tasks. Since these advanced abilities do not necessarily come from prior work experience, communication education is a vital component in managerial development. 

现实是，一个有效的当代管理者必须拥有广泛的技能。在对执行团队和客户群负责的同时，经理必须能够激励下属和具有不同背景的跨职能工作组，解释复杂的规则，促进流程改进，并满足有时不明确的组织期望。此外，今天的管理者常常必须使用新技术来完成这些任务。由于这些先进的能力不一定来自以往的工作经验，沟通教育是管理发展的一个重要组成部分。