Key Findings 

■ Boards of directors and CEOs are challenging healthcare CIOs to drive value delivery and enable fluid business and operating model diversification at an accelerated pace. They are making these demands in the context of unprecedented uncertainty, both in the near term, due to COVID-19 disruption, and in the long term, due to the complex dynamics of digital health.

■ Healthcare organizations are generally designed to serve the dominant heritage business and operating model of their sector. Technology architecture is applicationcentric, often dominated by monolithic vendors in EHR, eClinical and core administrative processing systems (CAPS) for provider, life sciences and payer organizations, respectively.

■ Gartner’s composable healthcare organization is a new organization model built on three pillars: composable thinking, composable business architecture and composable technologies. A composable healthcare organization will optimize its heritage business model, support a diverse range of new business models and adapt at the pace of business change.