"For anyone in a caring, facilitative or managing role, Counselling Skills provides a uniquely comprehensive, accessible and practical guide to interpersonal helping. It introduces a way of working that is both focused and personalised: tailored to an individual client's specific goals and preferences. The book will be invaluable to anyone who wants to help others deal with their problems."
Mick Cooper, University of Strathclyde, UK

"Not everyone possesses the skills required to ensure that professional communication is compassionate and supportive, but the skills can be learned and this book on Counselling Skills provides just the resource needed. Its authors have the experience as practitioners and teachers to imbue the text with wisdom derived from life, academia and counselling. The book is carefully crafted and beautifully written; it includes exercises and examples that enhance learning; it is comprehensive and completely relevant for anyone who seeks to use counselling skills competently in their work."
Professor Sue Wheeler, University of Leicester, UK

"The book offers a sound and accessible introduction for anyone considering formal counselling skills training ... As a bereavement counsellor I will gladly keep a place for this book on my bookshelf, as it offers a useful refresher in basic skills. I would certainly recommend it to colleagues within pastoral caring roles and other caring professions."
Sally Smith, Counselling Psychology student at The University of Wolverhampton, UK

This bestselling book is designed to help counselling trainees acquire and develop the skills and techniques needed to have therapeutic impact with their clients. It also provides those in the helping professions with an easy-to-follow model of 'embedded counselling' that provides tools and strategies for offering counselling relationships within a diversity of work settings.

The new edition is thoroughly revised and features nine new chapters, addressing such topics as: an A-Z of practical counselling skills, dealing with difficult relationships, issues caused by cultural diversity or life transitions, and issues in loss and bereavement. The book also covers:

• Key counselling skills such as caring, listening, questioning and reframing, reflection, attunement to a client, challenging and giving advice
• Building a counselling relationship
• Developing understanding of clients' issues
• Resolving difficult feelings and emotions
• Ethical principles of counselling practice
• Working together to change behaviour

Counselling Skills, 2nd edition is packed with exercises and information on recent studies, to help readers relate theory to their own practice. Written in an accessible, engaging style, with numerous case examples, this book is suitable for students taking courses or modules in counselling skills, counsellors in training, and any professionals who may provide counselling support within their roles, including teachers, doctors, community workers, social workers and nurses.

"对于任何从事护理、促进或管理角色的人来说，《咨询技能》为人际帮助提供了一个独特的全面、易懂和实用的指南。它介绍了一种既专注又个性化的工作方式：根据个人客户的具体目标和偏好进行定制。这本书对任何想帮助他人处理问题的人来说都是非常有价值的"。

米克-库珀，英国斯特拉斯克莱德大学

"不是每个人都拥有确保专业沟通是富有同情心和支持性的所需技能，但这些技能是可以学习的，这本《咨询技能》正好提供了所需的资源。这本书的作者拥有从业者和教师的经验，使文本充满了来自生活、学术和咨询的智慧。本书制作精良，文笔优美；它包括能提高学习效果的练习和实例；它内容全面，对任何寻求在工作中胜任辅导技能的人来说都是完全相关的。"

苏-惠勒教授，英国莱斯特大学

"这本书为任何考虑接受正式咨询技能培训的人提供了一个合理且易懂的介绍......。作为一名丧亲辅导员，我很乐意在我的书架上为这本书保留一个位置，因为它提供了一个有用的基本技能复习。我当然会向从事牧民护理工作和其他护理职业的同事推荐这本书。"

莎莉-史密斯，英国伍尔弗汉普顿大学咨询心理学学生。

这本畅销书旨在帮助辅导学员获得和发展对客户产生治疗效果所需的技能和技巧。它还为那些从事助人职业的人提供了一个简单易行的 "嵌入式咨询 "模式，为在不同的工作环境中提供咨询关系提供了工具和策略。

新版经过全面修订，新增了9个章节，涉及的主题包括：实用咨询技巧大全、处理困难的关系、文化多样性或生活过渡造成的问题，以及损失和丧亲的问题。本书还包括

关键的咨询技能，如关怀、倾听、提问和重构、反思、与客户的契合、挑战和提供建议。

建立咨询关系

发展对客户问题的理解

解决困难的感觉和情绪

辅导实践的道德原则

共同工作以改变行为

辅导技能》第二版包含了大量的练习和最新研究信息，以帮助读者将理论与自己的实践联系起来。本书以通俗易懂、引人入胜的风格编写，并附有大量案例，适合参加咨询技能课程或模块的学生、正在接受培训的咨询师，以及任何可能在其职责范围内提供咨询支持的专业人士，包括教师、医生、社区工作者、社会工作者和护士。